Track Your Order
Understand your order status and get delivery help.
Order statuses
- Pending — order received and being prepared.
- Deployed — dispatched and in transit.
- Delivered — delivered to you.
- Cancelled — order cancelled.
Need help with delivery?
Email support@motofixxx.shop with your order reference, or message us on eBay if you ordered there.
Frequently Asked Questions
Where do I find my order reference?
Your order reference (e.g. MF-123456) was emailed at checkout and appears on your invoice.
What do the order statuses mean?
Pending = order received and being prepared. Deployed = dispatched and in transit. Delivered = delivered to you. Cancelled = order cancelled and refunded where applicable.
My tracking link isn’t working
Tracking links can take up to 24 hours to activate after dispatch. If it still doesn’t work, email support@motofixxx.shop with your order reference.